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Terms & Conditions

The important stuff.

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Please make sure you have fully read and understood the terms and conditions before your first appointment. You will be given a copy to sign at your fitting.

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If you have any questions regarding the terms and conditions, please do not hesitate to get in touch by phone: 07888100103 or email: danimaedesignsandalterations@gmail.com.

Bridal Alterations Terms & Conditions

Dress & Shoes - It is your responsibility to ensure you bring your correct shoes and undergarments to all of your appointments. If you change your shoes after the 1st appointment, I cannot take responsibility for the hem being incorrect and if additional alterations need to be done, they will incur additional costs.

 

Weight/size - If you are planning on losing weight etc., you must be at your ‘goal weight’ by your 1st fitting. Your measurements will be taken at each fitting. Drastic size changes (1 inch or more) following your 1st fitting may incur additional costs as a result of more work needing to be done.

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Other People At Fittings - You are welcome to bring people to your fittings. In fact, I recommend having at least one other person at your 2nd or 3rd fitting so that I can show them how to fasten your dress and/or use your bustle. Children under the age of 10 MUST be supervised by someone other than yourself at all times.

 

Deposit - The booking deposit secures your booking and ensures you attend your 1st fitting. The amount is non-refundable and is deducted from your overall alterations cost. Deposits must be paid within10 working days or the booking will be removed, reminders will be sent after 5 working days.

 

Quotes - Any prices given before the 1st fitting are not a quote, only a guide. Quotes depend on the amount of work required and can be affected by style, embellishments and number of layers, therefore, an accurate quote can only be given at the 1st fitting. You will be asked to sign your quote at your first fitting to indicate that you have agreed to the listed alterations. You are not required to make payment at your 1st fitting. Half of the balance is due at your 2nd fitting and the rest at your 3rd.

 

Changing appointments - If you need to change your appointment you must let me know ASAP. I will try to accommodate you where possible, however, I cannot guarantee I will be able to do so. If I cannot re-accommodate you, the appointments will be classed as cancelled by you. Changes made within 8 weeks of the 1st appointment will require an additional deposit to secure the new appointment.

 

Cancellations - If you cancel your appointment, your deposit will not be refunded. If I cancel your appointment and it cannot be rearranged, your deposit will be returned.

 

No shows - If you fail to attend your 1st fitting, your deposit will not be returned and your following appointments will be cancelled. If you fail to attend your 2nd or 3rd appointment, the appointment will be rearranged, however, a £20 fee will be charged for the missed appointment.

 

Late arrival - If you arrive 10 minutes or more late for your appointment, I may not be able to fit you in as the whole time slot booked is necessary to assess and pin your dress. In this case, I reserve the right to deem the appointment as a no show.

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Extra fittings - 3 Fittings are included within your original quote. Any additional fittings will be chargeable at £30 each.

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Collection - Once your dress has been collected and signed for, I am no longer liable. If you change your mind and require further alterations, these will be chargeable. You will be asked to sign a collection form when removing your dress from my premises to indicate that you are happy with the fit and the alterations that have been done.

 

Steaming - Your dress will be steamed ahead of your 3rd fitting and then stored in its dress bag. This is so that you can get the best view of the full look ahead of your big day. If you would like your dress steaming again for your wear date, you are welcome to bring back the dress to be steamed for an additional fee.

 

Social media - Photos and videos may be taken of the work being completed on your dress. For wedding dresses, no content will be shared until after the date of your wedding. Content may be shared on my Facebook (Danimae designs and alterations), Instagram (@danimaealterations) or my website (www.danimaedesings.com). If you wish for no images/videos of your dress to be taken, you may opt out when signing the terms and conditions at your first fitting.

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